Website terms of use
These terms explain the rules for using The Canopy Collection website.
Last updated: September 2026
By using our website, you agree to these terms. If you do not agree with them, please do not use the website.
Who we are
This website is operated by The Canopy Collection Travel Company Ltd, a company registered in England and Wales under company number 16506677.
The Canopy Collection is a UK-based travel company. Our website and services are directed primarily at customers in the United Kingdom.
If you have any questions about these terms, you can contact us at travel@thecanopycollection.co.uk.
About this website
The Canopy Collection website is designed to provide travel inspiration, introduce our collections and showcase destinations, hotels, experiences and journeys that we believe are worth discovering.
The website is also a way for you to get in touch with us about planning travel.
No travel booking or financial transaction takes place through this website.
Submitting an enquiry does not create a booking, contract or obligation for either you or The Canopy Collection to proceed.
All bookings are made through and financially protected by Colletts Travel Limited under its ATOL and/or ABTA licences, where applicable. Colletts Travel Limited acts as the licence holder for these travel arrangements. For full details of booking terms, conditions, and financial protection, please click here:
The person making a booking must be at least 18 years old.
Travel and editorial information
We take care when creating the information published on our website and aim for it to be useful, accurate and up to date. However, travel changes. Information about hotels, destinations, experiences, seasons, events, festivals, transport and other travel matters may change after an article or page has been published.
Our website content is therefore intended primarily for general information and travel inspiration and should not be treated as a guarantee that a particular hotel, experience, event or arrangement will be available or unchanged.
When planning travel with you, we will provide or confirm the information relevant to your particular trip.
Where appropriate, you should also check current information from relevant official sources before travelling.
Our collections and hotel profiles
The hotels, lodges, retreats, ships and other properties featured within The Canopy Collection are selected because we believe they demonstrate qualities that reflect our approach to travel.
Inclusion on our website does not necessarily mean that The Canopy Collection has a formal commercial partnership with, represents or is endorsed by the property concerned.
Our collections and hotel profiles represent our own editorial selection and perspective unless we specifically state otherwise.
The properties we feature may change as The Canopy Collection evolves.
Our content and intellectual property
We put considerable care into creating The Canopy Collection and its content.
Unless otherwise stated, original content created by The Canopy Collection — including our written content, articles, destination guides, collections, suggested journeys, original photography, branding and website copy — belongs to The Canopy Collection Travel Company Ltd or is protected by intellectual property rights available to us.
You are welcome to share links to our website, articles and guides.
You may also refer to or quote short extracts from our editorial content where The Canopy Collection is clearly credited and your use is lawful.
You must not copy, reproduce, republish, distribute, commercially exploit or present our content as your own without our prior permission, except where the law otherwise permits.
If you would like to reproduce or use our content, please contact us at partners@thecanopycollection.co.uk.
Images and third-party content
Some photographs and other material appearing on our website belong to third parties, including hotels, travel suppliers and our travel industry partners.
Those materials remain the property of their respective rights holders and are used by The Canopy Collection with the appropriate authority or permission.
Nothing in these terms gives you permission to copy or reuse third-party images or content simply because they appear on our website.
Links to other websites
Our website may contain links to websites operated by other organisations, including travel partners, hotels, suppliers and other useful resources.
These links are provided for information and convenience.
We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or the services they provide.
A link from The Canopy Collection does not necessarily mean that we endorse everything contained on that website or that a formal commercial relationship exists between us and the organisation concerned.
If you choose to visit another website, its own terms and privacy policies will apply.
Using our website
You may use our website for personal and lawful purposes.
You must not knowingly:
use the website for unlawful or fraudulent purposes;
interfere with the proper operation or security of the website;
introduce viruses, malicious software or other harmful material;
attempt to gain unauthorised access to the website or systems connected to it;
use automated methods to extract or reproduce substantial amounts of our content without permission; or
use our name, branding or content in a way that falsely suggests an association, partnership or endorsement by The Canopy Collection.
You are welcome to link to our website provided you do so fairly and lawfully and do not suggest a relationship or endorsement that does not exist.
Website availability and responsibility
We aim to keep our website available and its content accurate, but we cannot guarantee that the website will always be available, uninterrupted or completely free from errors.
We may update, change, remove or temporarily suspend parts of the website as the business and our collections evolve.
Because the website is intended primarily for general information and inspiration, you should not rely on website content alone when making important travel decisions.
Any travel arrangements subsequently booked following an enquiry through The Canopy Collection will be subject to the terms and conditions provided as part of the booking process.
Nothing in these Website Terms excludes or limits any responsibility that cannot legally be excluded or limited, or affects any rights you may have under applicable consumer law.
Privacy
Your privacy is important to us.
Our Privacy Policy explains what personal information we collect through the website, how we use it, who we may share it with and the rights you have.
If you submit an enquiry or choose to receive marketing from us, your personal information will be handled in accordance with that policy.
Changes to these terms
We may update these Website Terms of Use from time to time, for example if our website, services or legal obligations change.
The latest version will always be published on this page, with the date of the most recent update shown at the top.
Governing Law
The Canopy Collection Travel Company Ltd is established in England and Wales and these Website Terms of Use are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction in relation to disputes concerning the use of this website, subject to any mandatory rights you may have under applicable consumer law.
Nothing in these terms is intended to exclude or restrict any legal rights or protections that cannot lawfully be excluded.